Salesforce QA Manual

  • Salesforce platform: Validate all the end-to-end functional flows/apps which is developed or customized in Sales Cloud, Service cloud, Revenue Cloud and Marketing cloud. Experience in testing Salesforce Lightning, Classic experience, Salesforce configuration, Integration, and data migration projects.
  • Collaborate: Collaborate with project/business teams to reproduce, analyse, and debug issues. Demonstrate ownership and accountability through self-directed task management.
  • Design Review: Review functional/operational requirements and design specifications, advise Project Management, Business Analysts, and/or Testing Leads regarding requirements and design testability.
  • Ownership: Own and/or monitor a small QA team for Delivery/Client Services/Internal projects (with guidance from QA Lead or QA Manager).
  • Test case management and execution: Creation and management of QA test artifacts like test plans, test estimations and test cases. Execute test cases while leveraging various test heuristics to validate products are working as expected.
  • Agile methodology: Actively participate in all agile ceremonies, backlog refinement and user story reviews.
  • Client handling: Direct client interaction and expectation to be able to lead QA calls.
  • Delivery: Facilitate UAT planning and execution of UAT.
  • Team handling: Actively contribute to knowledge sharing initiatives and help in skill development of peer QA engineers.