Sales

Telemarketer Assessment

Skills Evaluated in the Assessment

The assessment evaluates Cold calling, Active Listening, Persuasiveness, Proactiveness, Product Knowledge and Sourcing abilities of the candidate. Functional competencies such as Communication and Interpersonal skills, Aptitude, Decision Making, Analytical Thinking, and Customer Relationship Management are also evaluated. Skills are assessed through Multiple Choice, Descriptive, Video and Case Study based questions.

Job Summary

Telemarketers use a prepared sales script to talk to potential customers on the phone to sell products by explaining benefits, advantages and features. Their responsibilities also include tracking customer contact lists, preparing scripts, doing follow-ups, and taking payment information.