Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.
Following the defined sales process to convert free members into revenue paying customers.
Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
Making required number of calls for following up with Enquiries which are not converted.
Updating the details of follow-up in the system.
Meeting daily talk time Targets and Calls to be done.
Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
Appearing for periodic evaluations.
Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.
Maintaining all documentation that pertains to the above responsibilities
1 year of relevant experience Sales or Telesales.
Strong negotiation and consultative selling skills.
Effective communication skills – verbal and written.
