Product Owner Communication Surveillance

  • 10+ years in financial services technology, with at least 4 years in trade surveillance, communication surveillance, or regulatory compliance technology
  • Demonstrated understanding of ASIC INFO 283, EU MAR/MiFID II, FCA SM&CR, and APAC regulatory frameworks
  • Hands-on experience with at least one major surveillance platform: NICE Actimize SURVEIL-X, Behavox, Shield FC, or NASDAQ SMARTS
  • Strong understanding of eComms detection models: market abuse, information barriers, conduct risk, off-channel evasion, and trade-comms correlation
  • Experience in Agile/SAFe delivery environments as a Product Owner or Business Analyst in regulated financial services
  • Ability to translate complex regulatory requirements into clear, testable user stories
  • ·Bachelor’s degree in Computer Science, Finance, Law, or related discipline
  • Experience with Australian regulatory environment (ASIC, AUSTRAC, APRA) and Tier-1 Australian bank operations
  • Familiarity with ML/NLP concepts in communication surveillance (transformer models, lexicon-based detection, false positive reduction)
  • Certified SAFe Product Owner/Product Manager (POPM) or equivalent Agile certification
  • Experience with multi-jurisdiction surveillance programs spanning APAC, EMEA, and Americas
  • Surveillance platforms: NICE Actimize SURVEIL-X, Behavox, Shield FC, Global Relay, Smarsh, Theta Lake
  • Agile tooling: Jira, Confluence, Azure DevOps, Miro
  • Data & analytics: SQL, Tableau/Power BI for MI dashboards and model effectiveness reporting
  • Regulatory frameworks: ASIC INFO 283, RG 242, EU MAR, MiFID II, DORA, FCA SYSC 10A, SM&CR, MAS SFA
  • Communication channels: Bloomberg IB/Vault, Refinitiv, Exchange/O365, Teams, Zoom, WhatsApp, WeChat, voice
  • Key Responsibilities
  • Own and maintain the product backlog, translating ASIC INFO 283 requirements, EU MAR obligations, and FCA SM&CR mandates into prioritised user stories with clear acceptance criteria
  • Define the product vision and roadmap across three workstreams: vendor platform configuration, bespoke case management build, and ML detection model pipeline
  • Collaborate with compliance, legal, and front-office stakeholders to capture surveillance requirements across 6 jurisdictions (AU, EU, UK, SG, HK, NZ)
  • Work with ML engineers to define detection model requirements, acceptable false positive/false negative thresholds, and model benchmarking criteria aligned with ASIC’s guidance on alert calibration
  • Partner with the architecture team to validate that the eComms data pipeline meets data quality standards for downstream ML models
  • Drive sprint planning, refinement, and review ceremonies; ensure delivery velocity aligns with regulatory milestones
  • Define and track KPIs: alert precision, recall, false positive rates, mean review time, and model drift metrics
  • Liaise with vendor account teams on product roadmap alignment, licensing, and feature requests
  • Ensure 72-hour trade reconstruction capability is maintained and examination-ready at all times
  • Present progress, risk assessments, and roadmap updates to senior compliance leadership and CIO office