Develop and customize ServiceNow applications and workflows configure and support ITSM modules including Incident, Problem, Change, and request management.
Implement and maintain Service Bridge integrations Work on CSM workflows, case management and customer-facing processes Develop integrations using REST/SOAP APIs and IntegrationHub.
Create UI policies, business rules, client scripts, flows, and catalog items Support platform enhancements, upgrades, and defect resolution Collaborate with business stakeholders and technical teams
