SRE Production Support

  • Support and maintain RPA/Sirius applications in production environments
  • Manage and troubleshoot cloud-native applications on AWS
  • Develop and maintain automation solutions using Python and FastAPI
  • Support highly available systems and participate in on-call rotations
  • Perform incident troubleshooting, root cause analysis, and resolution activities
  • Build and maintain operational automation workflows and CI/CD support processes
  • Monitor applications, alerts, and system health using observability and monitoring tools
  • Collaborate with engineering teams to improve reliability, scalability, and performance
  • Support backend systems and databases including MongoDB
  • Strong hands-on experience with AWS services including EC2, EKS/ECS, Lambda, RDS, and S3
  • Strong experience in Python automation and FastAPI
  • Experience with MongoDB
  • Strong understanding of production support, incident management, and operational reliability
  • Experience with CI/CD pipelines and DevOps practices
  • Experience with monitoring, alerting, and troubleshooting distributed systems
  • Exposure to Kubernetes and Terraform
  • Experience with observability tools and monitoring platforms
  • Exposure to AI-driven automation