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- 4–8 years of experience in ServiceNow development.
- Strong hands-on experience with SAM Pro (Software Asset Management Professional).
- Proficiency in JavaScript, Glide scripting, ServiceNow APIs, and integrations (REST/SOAP).
- Experience in implementing and managing SAM lifecycle processes.
- Good understanding of CMDB, ITSM modules, and ServiceNow data model.
- Strong stakeholder management and communication skills.
- Experience working in Agile/Scrum methodologies.
- Ability to translate business requirements into technical solutions.
- Strong problem-solving and analytical skills.
- ServiceNow certifications (e.g., CSA, CIS-SAM).
- Experience with ITAM, HAM Pro, or other ServiceNow modules.
- Exposure to tools like Flexera, Snow, or other asset management tools.
- Experience in large enterprise environments.
- Excellent verbal and written communication.
- Strong interpersonal and stakeholder handling skills.
- Ability to work independently and in a team-oriented environment.
- Proactive mindset with strong ownership.
